Air Source Heat Pump for a Self-build, Detached 4-bedroom Bungalow in Sheffield

When Sue and Mike approached us, they were already seasoned self-builders with a wealth of experience. During the Covid-19 pandemic, they had decided to future-proof their lifestyle with a new single-storey bungalow. After securing a plot with planning permission, their vision was clear: a comfortable, energy-efficient home with sustainable heating at its core.

They knew a heat pump was the right solution but struggled to find a trusted installer. Sue first discovered us through a Facebook post about a similar project, and while they initially tried their energy supplier, the experience proved frustrating. Delays, poor communication, and no firm installation date left them uncertain. With their moving date approaching, they turned back to us, looking for reliability and expertise.

We had already completed a full heat loss calculation for their property and recommended the Vaillant 5kW AroTHERM+ Air Source Heat Pump with a 190-litre uniTOWER hot water cylinder. Sue particularly liked the uniTOWER’s neat design, ideal for her utility room. We also guided them through accessing Boiler Upgrade Scheme funding and reorganised our schedule to ensure the installation was completed in time for their move.

Despite a brief period without hot water—helped by the kindness of a neighbour—they were quickly up and running. Eight months later, Sue and Mike are delighted with their system. It runs so quietly they hardly notice it, yet provides consistent warmth throughout the bungalow. They’ve been impressed with its efficiency, especially when paired with their solar panels, which have kept energy bills worry-free.

For us, the most rewarding part has been their feedback. They praised our responsiveness, flexibility, and professionalism throughout. Sue and Mike’s project is a great example of how the right technology, combined with the right installer, can deliver comfort, efficiency, and peace of mind.

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