10 Ways A Project Manager Could Help You

While the costs associated with hiring a project manager may give you pause for thought, a decent professional can more than make up for the fee incurred in multiple ways, says Mike Hardwick
Build It expert Mike Hardwick
by Mike Hardwick
14th September 2019

Whether or not to hire a dedicated project manager to oversee construction is one of the great dilemmas facing self builders.

The reassurance of having a professional in charge makes the whole process more bearable, but they do not come cheap. On most builds, allocating even 10% of the average budget of £306,000 to pay for a manager means over £30,000 less for materials and labour – which is roughly what you’d expect to pay for a decent kitchen and bathroom.

Faced with such sacrifices, some people may well opt to self-manage. But on larger and more complex builds, a professional project manager or overseeing architect becomes more of a necessity, because basic errors can mean expensive bills.

A compromise would be using a competent and well-established general contractor to undertake this role on relatively straightforward designs – but what exactly are the benefits of using a professional project manager on site?

1. Contract administration

A big part of what a manager does is making sure what is supposed to happen does happen, on time, on budget and to the right standard. Having someone who understands the processes involved and what a good outcome looks like is vital. It’s a skill that not everyone has, especially self builders who are overseeing a construction project for the first time.

Close up of a man's hand signing a contract

Have a look at our list of expert project managers

A person who can ensure the terms of a contract are adhered to and enforced if necessary can save considerable time and money. The thought of having to confront a poorly performing tradesperson or challenging unsatisfactory workmanship can be a daunting prospect if you are going it alone.

2. Budget estimation

A good project manager will have an idea of what things cost and the impact of differing levels of quality on a build. While a quantity surveyor should be the first port of call for establishing the actual prices you might expect, the advice of your project manager can be invaluable when facing some potentially expensive choices.

3. Sourcing trades

Understanding jargon and asking the right questions when you’re interviewing prospective builders is so important. Making the wrong selection at this point can be the difference between having a smooth, enjoyable construction process and undergoing a year or more of unnecessary stress.

cement render

If your project manager has experience of local trades, they will have contacts with those sub-contractors they trust to do a good job and may encourage them to provide a quote for you.

4. Materials selection

There are a bewildering array of products on the market while new and innovative solutions are launched all the time. Sorting out which materials are the right ones for your build and which suppliers offer good value for money can make your head spin.

Sensible advice based on experience on previous projects will be invaluable when you need to identify the good stuff and also to warn you away from gimmicks.

5. Negotiating prices

Professional managers will have a strong idea about where there is potential to haggle on prices and when to just pay up. In particular, if decent discounts can be negotiated on the bigger ticket items such as bricks, roof tiles and windows, then the potential for savings can be considerable.

It’s on the larger builds, therefore, where a competent manager can really offset a good proportion of their costs by negotiating on behalf of their clients.

6. Dealing with the professionals

Effective communication between the client and architect or designer, as well as those involved in the inspection regime (such as building control and structural warranty providers), can be difficult if you don’t speak the same language. A project manager will understand the terms and processes involved in construction.

The Regulations are complex and in some cases can be counter-intuitive, for instance when it comes to airtightness issues, so having someone on board who knows how to negotiate their way through the maze is a real advantage.

7. Scheduling and programme management

Understanding the sequence of events involved with constructing a new home can be confusing and daunting. One of the questions I get asked most is if there is a scheduling template that a self builder can use to follow. While there are a few generic guides out there, finding one that fits exactly what you want is hard because every build will be different.

There really is no substitute for experience and an understanding of what has to happen and when. Getting the sequence right is where expensive mistakes can be avoided, but only the experience of someone who knows what they are doing can prevent errors from happening.

8. Getting health and safety right

The Construction Design and Management (CDM) regulations were revised in 2015 to include notifiable domestic projects such as self builds. The rules say that if you hire a main contractor for the whole of the works, then as long as they are meeting their health and safety obligations on site, then they are deemed to be meeting yours, which means that you have no further legal responsibility. By the same token, if you hire someone to oversee your build, they may agree to be nominated as your Principal Contractor to ensure your site is managed safely.

9. Setting expectations

Someone needs to be the leader during construction. We are not renowned as a nation for our love of confrontation, but this is certainly not the place for wall flowers who are unwilling to insist on work being redone if it is not up to standard, or for tolerating poor practices.

In the most extreme cases, there may be a need to fire poor quality trades and replace them with someone who is going to be more up to the job. For a newbie unfamiliar with this industry, or someone who has never had overall responsibility for a major scheme before, this can be a terrifying prospect.

Hiring a project manager gives you a professional who won’t be afraid to take the necessary steps to ensure the highest standards are met.

10. Reducing stress levels

There is no doubt that building your own home is the road less travelled and that it has the potential to induce higher stress levels than buying something on the market.

For some, this is the adventure of a lifetime and they relish the challenges and the constant problem solving opportunities. Others may realise fairly quickly that perhaps self building is not for them because of the all-consuming nature of the process.

If you err towards the latter end of the spectrum, then employing a project manager will make the whole experience more enjoyable from start to finish. As the late great Murray Armor, the father of modern self building, told me back when I started out on my own project, “building your own home should be fun.”

I recall asking a good friend of mine who finished his own project a couple of years ago what advice he would offer Build It readers. His answer was immediate and unequivocal: “Get a project manager!”

He had, and his experience was pretty much hassle free, delivered on time and to budget. It is a delightful house, probably of a typical size for most bespoke homes. Both he and his wife worked in pretty demanding jobs – he was an airline captain, which meant he couldn’t guarantee being on site at any given time.

However, they took the view that it was worth sacrificing a chunk of their income to pay for someone who could guarantee delivery of their property to the highest standards and that’s what they did – to great effect.

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